Q & As
*Please note, due to the custom nature of these products, all sales are final.
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How do I find my size?
Please visit our How To Nail Guides page for instructions. For a simple way to insure a perfect fit, we have sizing kits Here. If you still have questions, feel free to contact us.
What all comes with my Fix?
Every set comes with a prep kit that includes a file, cuticle pusher, adhesive tabs, alcohol wipes, and instruction cards, plus a few little surprise freebies🖤
How long does processing take?
Processing time right now, typically takes a week (5-7 days). Tracking is included on all orders so you can impatiently stalk your new Fix.
How long do press-on nails last? (Wear time)
Custom Fix press-ons can stay on anywhere from 1 day-2+ weeks. Prep, application, your activity level, how long the length is, can all be factors in how long they last.
How long do press-on nails last? (The tips themselves)
The nails can last as long as a good pair of jeans! If taken care of properly they can be worn multiple times. If one happens to get damaged or lost, you can always order a replacement nail Here.
Are press-ons reusable?
Yes! If taken care of properly, they can be worn multiple times and last for years. I just redid a set that a customer ordered 3 years ago because she loved them so much and finally needed a fresh set. (to be clear, she did not wear them for 3 years alone, she reused them multiple times over that time)
Can I order a replacement nail if I have damaged or lost one?
Yes! You can order a replacementHere
Do you sell nail glue?
Yes! It is in our add ons section, you can find it Here.
Do press-ons damage your nails?
No, when removed carefully each time. If you pick or bite off glued press-ons, that can cause nail damage. So make sure to follow gentle removal instructions Here
Which should I use, adhesive tabs or nail glue?
For short term wear lasting 1-5 days, adhesive tabs work fabulously. For long term wear lasting1-3 weeks, most use nail glue. But with that said, it's really a personal preference. Some just prefer one over the other.